EZ Laundry & Dry Clean, Inc. (the "EZLaundry," "we," "us," or "our") created this privacy policy ("Privacy Policy”). This Privacy Policy relates to the information collection and use practices of EZLaundry in connection with providing you with access to and use of our website (the “Service”), ezplaundrypa.com (the "Website").
By visiting our website, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Service.
1. Information We Collect
Information You Provide. We collect, store and use your information when you:
• Register for our Services or sign in to an existing account
• Visit our website
• Place an order
• Connect to our Services using third-party accounts, such as your email, social media or payment account(s)
• Contact us for support
• Enter a promotion, survey or poll
The types of information you provide may include personal information. “Personal information” means information that can be used to identify you (whether alone or in combination). The personal information you may provide to us includes:
• First and last name
• Email address
• Pick up, delivery and/or billing address
• Phone number
• The service requested or purchased
Information Automatically Collected through the Website.
Tracking Information and Cookies. Tracking information is automatically collected and stored as you navigate through the Website, including but not limited to, browser type, page views, IP address, referring/exit pages, information about how you interact with the Website’s pages and third-party links, and traffic and usage trends on the Website. This tracking information may be collected using cookies. A cookie is a small amount of data that is sent to your browser from a web server and stored on your browser. A website may use cookies to recognize repeat users or track web usage behavior. Cookies take up minimal room on your device and cannot damage your device’s files. Cookies work by assigning a number to the user that has no meaning outside of the assigning website.
Your browser allows you to deny or accept the use of cookies; however, at this time, our Website is not configured to read or respond to “do not track” settings or signals in your browser headings. Also, there may be some features of our Website that require the use of cookies. You should be aware that EZLaundry cannot control the use of cookies (or the resulting information) by third party sites to which you link from the Website or App. The use of cookies or your information by third parties is not covered by our Privacy Policy. We do not have access or control over these cookies. To learn more about cookies, please visit the third-party site All About Cookies.
2. How We Use Your Information
We may use the information that you provide to us, that we collect from your device, and information we obtain from retailers:
Manage Your Account
If you provide us personal information, we may use it to: (i) process your registration with our Services, including verifying whether your email address is active and valid and enrolling you into our programs; (ii) facilitate and manage your purchase transactions; (iii) track your shopping, deliver you rewards or payments and identify opportunities for rewards and/or offers; (iv) send you technical notices, updates, security alerts and administrative messages; (v) provide you member services regarding your account and reply to your questions, comments and requests; and (vi) comply with legal and regulatory provisions in force and with the competent judicial authorities in each geographical jurisdiction that EZLaundry operates in. We may also use your information to assess risk and prevent fraud.
Provide Our Services
o to provide the Website, and Service;
o to determine the retailer(s) that may fulfill your order request, where we should offer or focus services, features and/or resources, and how to improve our offerings;
o to determine demand for the Service in a particular geographic market and to notify you when the Service becomes available in your geographic location, unless you opt out from receiving such notice;
Improve Our Services
We may process information through analyzing and monitoring usages and trends and performing statistical analyses to improve our Services and the websites, applications, marketing efforts and the products and services of our affiliates to provide a better service to you in the future. We may also use this information to adapt Service content to be more likely to be of interest to you. We may also share this information with our affiliates within the EZLaundry for those affiliates to analyze and monitor usage and trends to improve their services and websites.
Provide You Marketing Information
To provide you more personalized offers and/or special offers, discounts and similar information, EZLaundry may send you newsletters, rewards, discounts, promotion codes, events and general information about the service if you consent. To match your profile and interest, we may create a profile of your preferences and provide advertisements, content or features.
We use information obtained from retailers and third parties claiming a right to disclose your information to us in accordance with our agreements with them and in accordance with this Privacy Policy.
3. Sharing of Information
We may share the information we collect, including your personal information, under the following circumstances.
Service Providers and Business Partners
We do not sell your personal information and only share it with third parties to operate our Services. We may share your personal information with our service providers that perform marketing services, provide member support, process payments and perform other business operations on our behalf, under our instructions and in compliance with appropriate technical and organizational security measures to protect your data. For example, we may partner with other companies to provide you support services and authentication services; prevent fraud on our Services; administer our promotions, referral programs and surveys; perform analytics; maintain the accuracy of our databases; facilitate your travel reservations; fulfill your product purchases; and administer your rewards or payments.
Protection of Rights and Other Legal Purposes
We may share the information we collect, including personal information, to the extent permitted by applicable law, (i) in response to subpoenas or other legal processes or if in our good faith opinion such disclosure is required or permitted by law; (ii) at the request of governmental authorities conducting an investigation; (iii) to defend our terms and conditions or other policies applicable to our Services; and (iv) to protect the rights, property, life, health, security and safety of us or any third party.
Business Transfers
We may share the information we collect, including personal information, with any third party in connection with, or during negotiations of, any proposed or actual merger, purchase, sale (including a liquidation, realization, foreclosure or repossession) or any other type of acquisition of all or any portion of our assets, conveyance or transfer of all or a portion of our business to another company.
4. Your Choices
You may in some cases have the option to decline providing us information. However, your choice not to provide information may impact your use of certain features or services. The Services may allow you to access, review, correct, update and remove or make inaccessible personal information you have provided through your account settings. You may provide account updates and changes by logging in to your account and changing settings or by using the Contact Us option through the Services.
5. Data Security and Retention
We take reasonable measures to protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. We use a secure, encrypted connection (using a TLS protocol) on all pages where you access or transmit personal information. Although we use reasonable efforts to help protect your information, transmission via the Internet is not completely secure and we cannot guarantee the security of your information collected through our Services. Except as otherwise set forth under applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access or other causes beyond our control. We retain the information collected via our Services until you choose to close your account. After that time, we may aggregate the data and retain it for analytical purposes. We may also retain your information on backup media to comply with applicable law, to support financial audits, to resolve disputes, to maintain compliance efforts and for other legitimate business reasons.
6. Cookie Policy
We and our partners use cookies and similar technologies to analyze trends, administer the website, track users’ movements around the website and gather demographic information about our user base. We use cookies for many purposes, including, without limitation, authentication and tracking user preferences or web pages visited while using our Services. You may control the use of cookies at the browser level. If you choose to disable cookies, it may limit your use of certain features or functions on the Service.
7. Analytics, Targeting, Tracking
We, and third parties with which we partner, may also use cookies, pixels, and other technologies to automatically collect information about your use of the Services, such as your click-stream data, browsing history, IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. Data collected from a browser or device may be used with another computer or device that is linked to the browser or device on which such data was collected (also known as cross-linking). We may also work with third parties to serve ads to you as part of a customized campaign on other websites or platforms. These third parties may also collect personal information about your online activities over time and across different websites when you use our Services to help predict your preferences and to display (and to enable other third parties to display) ads to be more likely to be of interest to you. Some third-party service providers that we engage (including third-party advertisers) may also place their own cookies on your browser. If you wish to opt out of interest-based advertising, click here. Note that this Privacy Policy covers only our use of cookies and does not include use of cookies by such third parties.
8. Third-Party Data
The Services contain hyperlinks to websites of merchants, retailers and other websites or locations that we do not control and are operated and controlled by third parties (“Third-Party Websites”). Our Privacy Policy does not apply to these Third-Party Websites and we make no representations regarding the policies or business practices of any such Third-Party Websites.
9. Social Features
Certain functionalities on the Services are specifically designed to permit interactions that you initiate between the Services and third-party websites or services, including third-party social networks (“Social Features”). Examples of Social Features include features that enable you to transmit your account content from a third-party website or service to our Services; to “like” or “share” our Services’ content on other websites or services; to sign in to the Services using your username and password from a third-party site or service; and to connect our Services with a third-party website or service. If you choose to use Social Features, the information you post or provide access to may be used by us and/or publicly displayed on our Services or by the provider of the Social Feature that you use. Similarly, if you post information on a third-party platform that references our Services (e.g., by using a hashtag associated with EZLaundry in a tweet or status update), your post may be published on our Services in accordance with the terms of the third-party website or service. When you use our Services with a third-party site or service, both EZLaundry and the third party may have access to certain information about you and your use of our Services and the third-party site or service. In addition, we may receive information about you if other users of a third-party website give us access to their profiles and you are one of their “connections,” or information about you is otherwise accessible through your connections’ web pages, profile pages or similar pages on a social-networking or other third-party website or interactive service. The information we collect in connection with Social Features is subject to this Privacy Policy. The information collected and stored by the third parties remains subject to those third parties’ privacy policies, including whether the third parties continue to share information with us, the types of information shared and your choices about what is visible to others on those third-party websites or services.
10. Referral Programs
EZLaundry may offer features that allow you to inform an individual about our Services. If you choose to use our referral features, we will ask for your referral’s email address to send them an electronic communication inviting them to join our Services. EZLaundry will store this information for the sole purpose of sending this email and tracking the success of our referral program. If you choose to participate in our referral programs, you represent and warrant that you have a personal relationship with your referral and that you are authorized to share their information with us for sending this communication to invite them to join the Services.
11. Changes to This Privacy Policy
This Privacy Policy is current as of the effective date set forth below. EZLaundry reserves the right to change this Privacy Policy from time to time consistent with applicable privacy laws and principles. If we make changes to this Privacy Policy, we will notify you by revising the date on this Privacy Policy. In some cases, we may provide you with additional notice (such as adding a statement to the homepages of our Services or sending you an email notification).
12. California Privacy Rights
If you are a California resident, you have the right to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact us at info@ezlaundrypa.com.
13. Contact Us
If you have any questions regarding this Privacy Policy, please feel free to contact us by email at info@ezlaundrypa.com.
Updated: September 12, 2020